Ramp handling
Marshalling, chocks and cones, loading and unloading, potable water and lavatory service, towing and pushback for every aircraft type on the field.
Our ramp division is the backbone of the company. Crews are rostered against the flight schedule rather than the clock, so a delayed inbound never arrives to an empty stand. Every driver is licensed on the equipment they operate, every loader is trained on the aircraft type they touch, and every movement inside the equipment restraint area is supervised by a ramp lead who answers to a single duty manager.
Scope of work
- Certified marshalling, wing-walking and arrival guidance
- Belt loaders, main-deck loaders, tugs, dollies and GPU
- Towbarless pushback and aircraft repositioning
- Potable water, lavatory and de-icing coordination
- Foreign-object-debris walks before every arrival
Service commitments
- Stand ready ten minutes before estimated blocks-on
- Chocks on to first door open within three minutes
- Zero-tolerance damage policy with same-shift reporting
Capabilities
Passenger services
Check-in, gate, boarding, arrivals, transfers, special assistance and lost property, delivered in Arabic and English by staff who look like your brand.
Cargo & ULD build-up
Acceptance, screening, build-up, break-down, ULD control and warehouse handling for general, perishable, pharmaceutical and dangerous goods.
Load control & flight dispatch
Licensed load controllers, weight and balance, loading instruction reports, final trim sheets and last-minute change handling.